Services

We gladly offer help

Our machines and systems are designed for continuous operation in your company. But even the most capable technology cannot avoid unexpected circumstances: a disruption in your production line.
The use of remote service via internet is also an option to reduce downtime.

Ticket System

Service works and malfunctions in individual machines or system components are recorded and processed using a service ticket system; this ensures proper and on-time processing. The ticket system enables us to compile long-term statistics and evaluate quality of our products and service features, in order to continuously improve.

Warranty

During the warranty period, the repairs are done free of cost*. In addition, in case of repair, all necessary check and adjustment work is covered. (* Wear parts are excluded)


Service Hotline

We help you quickly and reliably.
Our service is reachable for you as following:

+49 (0) 7683 / 91900 - 62

Monday - Friday: 08:00 - 18:00 Uhr

Saturday: 08:00 - 12:00 Uhr

 

Mail: service@remove-this.wafios-wta.com

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